The company’s manager surnamed Deng still remembered how they applied for the sewage permit in September last year.

 

“The documents had been submitted for more than a month, but the certificate remained to  be issued.” The manager said that at that time the Urban Administration and Law Enforcement Bureau of Rucheng County just took over the function of handling environmental protection permit from the Rucheng Branch of Municipal Ecological Environment Bureau so everything was still in the exploratory stage.

 

After knowing the situation, the Urban Administration and Law Enforcement Bureau of Rucheng County held a meeting immediately to study the policy and release packages which could simplify the licensing procedures and reduce the application materials to the greatest extent.

 

As a result, the licensing time frame was shortened from five to two days and door-to-door service was available, greatly improving the work efficiency, effectively reducing the burden of enterprises and increasing the efficiency of enterprises.

 

Thoughtful service helps businesses out and the rule of “no punishment for first violation” makes them feel the warmth of Rucheng County.

On October 9 last year, the Urban Administration and Law Enforcement Bureau of Rucheng County issued the first written decision on exemption from administrative punishment.

 

“The rule not only helps me learn the laws and regulations while avoiding economic losses, but also lets me feel the strength and humanism of law enforcement. We will learn lessons and act in accordance with regulations,” said a manger of Chenzhou Zhaotai Real Estate Development Co., Ltd. after receiving the written decision.

 

The law enforcement department of Rucheng County exempts penalty from the first minor violations, showing a perfect combination of punishment and education. It not only puts an end to the law enforcement errors, but also makes the administrative law enforcement more humane and help enterprises build confidence in development.

 

In addition, thoughtful service has been fully implemented in Rucheng Economic Development Zone, by which all the things can be done in one place and the administrative approval process has been accelerated.

 

Merchants said that things that required half a month or even a few months before could be done within a week now. Rucheng County has caught up with the speed of Shenzhen in terms of business processing efficiency.